PrivacyPolicy
Your privacy matters to us as much as making your wedding day perfect. We believe in being completely transparent about how we handle your information.
Last updated: December 15, 2024
Our Commitment to Your Privacy
We know your personal information and wedding details are precious to you – they're precious to us too. This policy explains in plain language how we handle your information when you use our service. No confusing legal jargon, just honest answers about what we do with your data.
1. Information We Collect
Your Account
We need your email address to set up your account and send you important updates. Your password is encrypted (scrambled) for security. That's it – we keep it simple because your privacy matters.
Your Wedding Signs
We store the text you put on your signs and your design preferences so our AI can create beautiful signs for you and so you can access them later. We only use this information to make your signs – nothing else.
How You Use Our Service
We track basic things like which pages you visit and which features you use (kind of like how a store might notice which aisles customers visit most). This helps us make the service better for everyone.
Payment Details
We use Stripe (a trusted payment company) to handle all payments securely. We never see or store your credit card information – Stripe handles all of that and just tells us when a payment goes through.
2. How We Use Your Information
Creating Your Signs: To make your beautiful wedding signs and keep them saved in your personal gallery.
Account Support: To help manage your account, handle payments, and provide friendly customer support when you need it.
Making Things Better: To understand how people use our service so we can improve our AI and make the experience even better.
Staying in Touch: To send you important updates about the service and respond when you contact us for help.
Following the Rules: To comply with laws and regulations (we have to do this – it's not optional!).
3. How We Protect Your Information
We take protecting your information seriously. Here's how we keep it safe:
Data Protection
All your information is encrypted (scrambled) when it travels to us and while we store it, using the same technology banks use.
Safe Storage
Your information lives on secure servers that only authorized team members can access, and we regularly check our security.
Limited Access
Only specific team members can access your data, and only when they need to help you or improve the service.
Always Watching
We constantly monitor our systems for any security issues or threats to keep your information safe.
4. Information Sharing
We never sell your personal information to anyone, ever. We only share information in these specific situations:
Trusted Partners
We work with reliable companies like Supabase (for data storage) and Stripe (for payments) who help us run our service. They're legally required to protect your information just like we are.
Legal Situations
If the law requires it (like a court order) or if we need to protect someone's safety, we might have to share information. This is rare and only happens when legally necessary.
Business Changes
If our company is ever sold or merged with another company, your information might be transferred, but the same privacy protections would still apply.
5. Your Privacy Rights
You're in control of your information. Here's what you can do:
Get Your Data
You can view and download all your account information and wedding signs anytime from your dashboard.
Update Information
You can change or update your account information anytime in your account settings.
Delete Everything
You can delete your account and all your data anytime. Just reach out if you need help with this – we'll make it easy.
Stop Emails
You can unsubscribe from non-essential emails anytime through your account settings or by just asking us to stop.
6. Cookies and Tracking Technologies
We use cookies (small data files) to make our service work better for you:
Necessary Cookies
These are required to make the service work properly – things like keeping you logged in and keeping your account secure.
Analytics Cookies
These help us understand how people use our service so we can make it better for everyone.
Preference Cookies
These remember your settings and preferences so you don't have to set them up every time you visit.
You can control cookies through your browser settings, but turning off essential cookies might make some features not work properly.
Questions About Privacy?
Have questions about privacy or how we handle your information? We're happy to explain anything that's not clear. Your privacy is important to us, and we want you to feel completely comfortable with how we protect your data.
7. Policy Updates
Sometimes we need to update this policy to reflect changes in how we operate, new laws, or other factors. When we make important changes, we'll email you and post the updates here.
If you keep using our service after we update the policy, we'll assume you're okay with the changes. We recommend checking back here occasionally to stay up-to-date on how we protect your privacy.